These Terms of Service ("Terms") govern your access to and use of https://www.butterfliesbeading.com (the "Site") and purchases from Butterflies Beading ("Butterflies Beading," "we," "us," or "our"). By accessing the Site, creating an account, or placing an order, you agree to these Terms and our Privacy Policy.
If you do not agree, do not use the Site. We may update these Terms at any time; the "Last updated" date reflects the current version.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site and place orders. By using the Site, you represent that you meet this requirement and that information you provide is accurate and complete.
2. Account Registration & Security
- You may register using email/password or supported sign-in methods (e.g., Google).
- You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.
- Notify us immediately at support@butterfliesbeading.com if you suspect unauthorized access.
- We may suspend or terminate accounts that violate these Terms, pose security risks, or involve fraudulent activity.
3. Products, Pricing & Availability
- We sell handcrafted jewelry and related products. Images and descriptions are intended to be accurate; slight variations may occur due to handmade nature, lighting, and natural materials.
- Prices are shown in U.S. dollars unless otherwise stated and may change without notice. Taxes and shipping are calculated at checkout where applicable.
- We reserve the right to limit quantities, refuse orders, or cancel orders affected by errors in pricing or product information (with notice and refund where appropriate).
- Promotional offers are subject to stated terms and may be modified or withdrawn at our discretion.
4. Custom & Made-to-Order Items
Custom jewelry requests may require additional lead time, design approval, and non-refundable deposits as communicated during the order process. Once production begins on approved custom work, cancellations or returns may be limited. Specific timelines and policies will be confirmed in your order communications.
5. Orders & Payment
- Placing an order constitutes an offer to purchase. We may accept or decline orders at our discretion.
- Payment is processed through secure third-party payment providers. You authorize charges for the total amount displayed at checkout.
- Order confirmation emails do not guarantee acceptance if an item is unavailable or an error occurred; we will contact you if needed.
6. Shipping & Delivery
Shipping options, costs, and estimated delivery windows are presented at checkout. Risk of loss passes to you upon delivery to the carrier except where prohibited by law. See our Shipping & Returns Policy for additional details on shipping and delivery issues.
7. Returns, Exchanges & Refunds
Returns and exchanges are governed by our Shipping & Returns Policy, which is incorporated into these Terms by reference. Custom, final-sale, or personalized items may be excluded unless defective or required by law.
8. Intellectual Property
All content on the Site — including text, graphics, logos, photographs, product designs, and software — is owned by Butterflies Beading or our licensors and protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
9. User Content & Feedback
If you submit reviews, photos, messages, or other content, you grant us a non-exclusive, royalty-free license to use, display, and adapt that content in connection with our business (including marketing), subject to your privacy choices and applicable law. You represent that you have the right to submit such content and that it does not violate third-party rights or these Terms.
10. Prohibited Conduct
You agree not to:
- Use the Site for unlawful, fraudulent, or abusive purposes.
- Attempt to gain unauthorized access to systems, accounts, or data.
- Interfere with Site operation (e.g., malware, scraping at scale, denial-of-service).
- Resell products in violation of applicable law or our policies.
- Misrepresent your identity or affiliation.
11. Disclaimers
THE SITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE FULLEST EXTENT PERMITTED BY LAW. WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
Handcrafted jewelry may contain natural variations in stones and materials. Care instructions are provided for guidance; improper care may affect longevity.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, BUTTERFLIES BEADING AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR PURCHASE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW.
13. Indemnification
You agree to indemnify and hold harmless Butterflies Beading from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, misuse of the Site, or infringement of third-party rights.
14. Dispute Resolution & Governing Law
These Terms are governed by the laws of the United States and the state in which Butterflies Beading operates, without regard to conflict-of-law principles, except where mandatory consumer protections in your country of residence apply.
Before filing a formal dispute, please contact us at support@butterfliesbeading.com so we can attempt to resolve the matter informally. Where permitted by law, disputes may be brought in courts of competent jurisdiction in the United States.
If you are a consumer in a jurisdiction that grants mandatory arbitration or venue rights, those rights remain unaffected where applicable.
15. Electronic Communications
By using the Site, you consent to receive transactional and service-related communications electronically. Marketing messages are sent only where permitted and with opt-out options.
16. Third-Party Services
The Site integrates third-party services (payment, shipping, authentication, analytics). Your use of those services may be subject to separate terms. We are not responsible for third-party acts or omissions beyond our reasonable control.
17. Termination
We may suspend or terminate access to the Site or your account at any time for violation of these Terms or for operational reasons. Provisions that by nature should survive (including intellectual property, disclaimers, limitation of liability, and dispute resolution) will survive termination.
18. Contact
Questions about these Terms:
Butterflies Beading
Email: support@butterfliesbeading.com
Website: https://www.butterfliesbeading.com